Senior IT Support Specialist

Hermeus(27 days ago)

Los Angeles, CAOnsiteFull TimeSenior$105,950 - $143,315 (estimated)Information Technology

About this role

The Senior IT Support Specialist is a hands-on technical leader responsible for supporting and improving daily IT operations in a high-security aerospace environment. The role partners closely with business users to provide expert endpoint, Microsoft stack, and networking support while maintaining strict compliance with export control and security standards. It includes mentoring junior staff and helping shape service desk processes for a rapidly growing, high-performance organization.

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Required Skills

Service Desk Operations
Ticket Management
Technical Troubleshooting
Windows Support
macOS Support
Linux Support
Endpoint Management
Device Deployment
Azure Active Directory
Entra ID

+18 more

Qualifications

Top Secret
Bachelors in Information Technology
Bachelors in Computer Science

About Hermeus

hermeus.com

Hermeus is an American aerospace company focused on building the world’s fastest aircraft and enabling ultra‑fast passenger and cargo transport. It designs and tests high‑speed airframes and next‑generation propulsion systems (turbine‑based and hybrid concepts) to achieve sustained flight at speeds well above conventional airliners. Hermeus advances technology through prototype flight testing and partnerships with government and commercial customers. Headquartered in Atlanta, the company combines advanced aerodynamics, materials, and propulsion to make reliable high‑speed flight operational.