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Senior IT Support Specialist at Instacart - ApplyBlast

Senior IT Support Specialist

Instacart

1 month ago

3.6 on Glassdoor

San Francisco, California, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior IT Support Specialist serves as the primary IT point of contact for the San Francisco office, providing hands-on technical support for hardware, software, and AV systems to ensure a seamless employee experience. This role involves managing new hire onboarding, troubleshooting across macOS, Windows, and ChromeOS environments, and maintaining core software platforms like Gmail, Slack, and Okta. The position requires a collaborative professional who thrives in a fast-paced environment and is dedicated to upleveling IT support processes.

Responsibilities

Provide in-person and remote IT support for macOS, Windows, and ChromeOS environments
Manage new hire onboarding including hardware deployment and SaaS application setup
Maintain and troubleshoot conference room AV equipment and core software platforms

Skills

About Instacart

instacart.careers

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Instacart is a grocery technology company that offers same‑day delivery and pickup by connecting consumers with personal shoppers and local retailers through a digital marketplace. It partners with thousands of national and regional stores to power online storefronts, fulfillment and logistics, and offers a subscription service (Instacart+) alongside merchant tools and advertising solutions. Instacart’s platform combines consumer apps, retail integrations, and data-driven tools for inventory, marketing and operations to help retailers reach customers and shoppers get groceries conveniently. The company’s mission centers on making the food people love accessible and convenient through technology and partnerships.