Senior IT Technician
Spektrum(4 days ago)
About this role
Spektrum is hiring to support the NATO Communications and Information Agency (NCIA) by providing specialist aerospace and defence professional services. The role is part of the Assistance and Advisory Service supporting NCIA’s secure communications and IT infrastructure and is based in Norfolk, Virginia. Appointments are for interim workforce consultants working on NATO IT programmes and require an appropriate security clearance.
Required Skills
- Incident Management
- Problem Management
- Customer Service
- Knowledge Management
- Availability Management
- Hardware Configuration
- Software Configuration
- Troubleshooting
- Disaster Recovery
- Service Monitoring
Qualifications
- Higher Vocational Training (Relevant Discipline)
- Secondary Educational Qualification (Alternative)
- Incident Management (USUP) Level 4
- Problem Management (PBMG) Level 3
- Customer Service Support (CSMG) Level 3
- Specialist Advice (TECH) Level 4
- Availability Management (AVMT) Level 4
- Knowledge Management (KNOW) Level 3
- Valid National or NATO Secret Security Clearance
About Spektrum
spektrum-group.comSpektrum Group is an international consulting and professional services firm that helps organisations grow and adapt through strategic advisory, digital transformation, and people solutions. With offices serving Spain and the UK, they combine creative thinking and data-driven approaches to deliver tailored programs across marketing, operations and talent. The company brands itself around the motto “Thinking differently to make a difference,” emphasizing innovative, outcome-focused partnerships. Spektrum positions itself as a hands-on partner for businesses seeking measurable commercial and organisational impact.