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Senior ITSM Application Administrator at Ferguson Enterprises, LLC - ApplyBlast

Senior ITSM Application Administrator

Ferguson Enterprises, LLC

1 month ago

3.3 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Ferguson is seeking a Senior ITSM Application Administrator to lead the build, configuration, and optimization of its IT Service Management platforms, including Freshservice and Device42. This role involves providing technical leadership, managing platform architecture, and driving continuous improvement across service management capabilities. The position requires deep expertise in ITSM tools, automation, and cross-platform collaboration to support enterprise-scale operations.

Responsibilities

Lead Freshservice and Device42 platform architecture and governance
Design and develop customizations, workflows, and automation solutions
Build and maintain integrations with external systems and third-party applications

Skills

About Ferguson Enterprises, LLC

ferguson.com

Headquarters

Newport News, Virginia, United States

Company Size

10001+ employees

Founded

1953

View Profile

Ferguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.