Senior ITSM - Change Mgmt
Ensono(3 years ago)
About this role
The IT Process Engineer is responsible for delivering IT Service Management disciplines as defined in ITIL Version 3. They serve as an internal consultant and subject matter expert, focusing on process delivery, performance, control, and continuous improvement.
Required Skills
- ITIL
- Process Improvement
- Mentorship
- Capacity Planning
- Stakeholder Management
Qualifications
- Bachelor's Degree
- ITIL Foundation Certification V3
- ITIL Intermediate Training
About Ensono
ensono.comEnsono is a managed IT services and hybrid cloud provider that helps enterprises run, modernize, and secure complex infrastructure and applications. They deliver managed hosting, cloud migration and operations, mainframe modernization, and application and data services across public, private and multi‑cloud environments. Ensono emphasizes deep operational expertise for regulated and mission‑critical industries (financial services, insurance, healthcare), combining infrastructure management, security and compliance to reduce risk and accelerate modernization. Their services pair consulting and engineering with ongoing managed operations to drive cost, performance and resiliency improvements.
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