Piano
The Senior Key Account Manager at Piano owns the commercial relationship for a portfolio of key accounts, focusing on understanding client business needs and maximizing the value derived from Piano's Digital Experience Cloud. This role is responsible for negotiating and closing renewals, upsells, and expansions while collaborating closely with Client Success, Support, and Product teams to drive retention and revenue growth. The position requires strong commercial negotiation skills and the ability to influence senior client stakeholders through consultative communication and presentation.
Headquarters
Amsterdam, North Holland, Netherlands
Company Size
501-1000 employees
Founded
2010
Piano is a data-driven customer engagement platform that helps businesses and publishers turn analytics and first‑party data into audience segmentation, personalized experiences, and targeted campaigns. It combines analytics, audience building, and orchestration tools so teams can test, personalize, and deliver messages across web, mobile, and email. Piano is used to drive growth, retention, and monetization by enabling more relevant customer journeys and data-informed decision making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Piano.
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