Empower AI
Empower AI is seeking a Senior Knowledge Management Analyst to develop and manage a comprehensive Knowledge Management program for an enterprise IT Customer Support Services program. The role involves leading knowledge management analysts and technical writers, fostering a knowledge-sharing culture, and integrating KM with the CX Roadmap and Virtual Agent to meet ticket deflection targets. This hybrid position is based in Quantico, VA, with remote work eligibility and up to 10% travel.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
11% below the average for this role
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