ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Lead - Experience Design at Infosys - ApplyBlast

Senior Lead - Experience Design

Infosys

2 days ago

Hong Kong, Hong Kong, China

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Service Designer role involves designing, improving, and orchestrating end-to-end customer and employee service experiences across digital and non-digital touchpoints. The position requires translating customer insights into service strategies and actionable design solutions to enhance satisfaction, efficiency, and business outcomes. This role supports transformation initiatives by driving service design activities from discovery through implementation using human-centered design principles.

Responsibilities

Lead service design engagements across the entire design lifecycle
Conduct and synthesize user research and stakeholder interviews
Create service blueprints and customer journey maps

Skills

About Infosys

infosys.com

Headquarters

Electronics City, Karnataka, India

Company Size

10001+ employees

Founded

1981

View Profile

Infosys is a global leader in next-generation digital services and consulting. It helps enterprises navigate digital transformation through IT services, consulting, and digital technologies, delivering solutions across cloud, analytics, automation, AI, and software engineering. With a vast global delivery network and industry-focused capabilities, Infosys partners with clients to drive innovation, efficiency, and resilient operations. The brand mantra Navigate Your Next underscores its mission to guide customers from their current state to their aspirational future.