Senior Lead Site Reliability Engineer

As a Senior Lead Site Reliability Engineer at JPMorgan Chase within Consumer and Community banking team, you will set clear quality gates across requirements, design, secure coding, testing, releases, and post-production monitoring to ensure reliability, performance, security, and observability. The role involves turning business goals into testable requirements, defining and managing SLIs/SLOs, and leading operational readiness reviews to drive fixes through root-cause analysis and automation. You will own CI/CD controls, improve logging and monitoring, and lead major incident response to enhance system reliability and reduce downtime.