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Senior Lead - VOIP Engineer at Sprinklr - ApplyBlast

Senior Lead - VOIP Engineer

Sprinklr

10 months ago

3.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Principal VOIP Engineer will lead the architecture and technical direction of Sprinklr’s next-generation voice infrastructure for its CCaaS platform. This hands-on leadership role is responsible for designing carrier-grade, globally scalable voice systems with high availability and low latency, influencing architecture and best practices across cross-functional teams. The role also involves mentoring engineers and guiding technical decisions for voice platform reliability and security.

Skills

About Sprinklr

sprinklr.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2009

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Sprinklr is an AI-native customer experience management platform that unifies customer journeys across every touchpoint through four product suites: Sprinklr Service, Social, Insights, and Marketing. It empowers marketing, customer service, and CX teams with AI-driven automation, real-time insights, and omnichannel engagement capabilities. Trusted by global iconic brands, Sprinklr helps organizations deliver consistent, high-quality customer experiences that drive lasting loyalty.