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Senior Learning Experience Designer at Twilio - ApplyBlast

Senior Learning Experience Designer

Twilio

16 days ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Twilio is seeking a Senior Learning Experience Designer to revolutionize how its global sales team learns and executes by designing high-impact, AI-enhanced learning journeys. This role bridges instructional design, sales effectiveness, and strategic priorities to create interactive simulations and performance support tools that shorten ramp times and drive revenue. The ideal candidate will leverage modern AI design tools to multiply design output quality and speed while collaborating with sales leadership to map learning pathways to seller competencies.

Responsibilities

Design AI-enhanced learning journeys and roleplay simulations for sales teams
Leverage LLMs and prompt engineering to rapidly create and refine learning materials
Develop personalized learning paths and performance support tools integrated into seller workflows

Skills

About Twilio

twilio.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.