Senior Loan Counselor

The Senior Loan Counselor is responsible for collecting on loans that are 30 days or more past due, counseling borrowers on loss mitigation solutions, and maintaining communication to reduce default or foreclosure risk. This role involves negotiating repayment arrangements, ensuring compliance with regulatory requirements, and collaborating with internal and external partners to maximize collection efforts. The position requires strong organizational, communication, and problem-solving skills to manage delinquent accounts effectively.