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Senior Machine Learning Engineer - NLP at Observe.AI - ApplyBlast

Senior Machine Learning Engineer - NLP

Observe.AI

7 months ago

2.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Observe.AI is seeking a machine learning engineer to develop and deploy core LLM-powered AI capabilities and multi-agent systems for their customer experience platform. The role involves working on cutting-edge NLP, NLP, and ML technologies, building scalable production systems, and contributing to research and publication efforts.

Skills

About Observe.AI

observe.ai

Headquarters

Redwood City, California, United States

Company Size

201-500 employees

Founded

2017

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Observe.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.