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Senior Managed Services Specialist at AlayaCare - ApplyBlast

Senior Managed Services Specialist

AlayaCare

5 days ago

3.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

AlayaCare is seeking a Senior Managed Services Specialist to focus on Revenue Cycle Management (RCM) and billing within the Managed Services team. This technical and consultative role supports internal enablement and customer-facing consulting, partnering with the RCM product team to develop best practices and train teams. The specialist will support customer implementations, manage billing escalations, and collaborate across departments to deliver high-quality, client-focused outcomes.

Responsibilities

Design and deliver training for customer-facing teams on RCM workflows and best practices
Support customer implementations from an RCM perspective and translate requirements into configuration recommendations
Independently manage and resolve standard to moderately complex RCM and billing escalations

Skills

About AlayaCare

alayacare.com

Headquarters

Montreal, Quebec, Canada

Company Size

501-1000 employees

Founded

2014

View Profile

AlayaCare provides cloud-based home and community care software for organizations delivering services such as home health, home care, and disability support. Its platform includes tools for scheduling, clinical documentation, care planning, billing, and remote patient monitoring.