Senior Manager, Business Process Excellence
Sidecar Health
About this role
The Director of Business Process Excellence at Sidecar Health leads operational transformation and owns quality assurance across the Member Services organization. This hands-on role combines strategic roadmap development with tactical execution—designing scorecards, driving process improvements, conducting performance analysis, and leading change initiatives. The director partners cross-functionally and presents findings to executive leadership while building and mentoring quality and continuous improvement teams.
Skills
Qualifications
About Sidecar Health
sidecarhealth.comSidecar Health is a health insurance company that offers ACA-compliant and supplemental medical plans with a model that lets members see preset benefit amounts and pay providers directly. Its platform emphasizes price transparency by showing cash prices for medical services and drugs and allowing members to keep savings when costs come in below their benefit amount.
Recent company news
Modern Healthcare‘Non-network’ health plans see opportunity in ACA proposal
4 days ago
Business WireSidecar Health Makes Nearly Every Doctor Visit Shoppable — With Guaranteed Costs and Quality Scores
1 week ago
Fierce HealthcareSidecar Health partners with Carrum Health to expand access to specialty care
Sep 23, 2025
PR NewswireSidecar Health Expands Quality Transparency for Members with New Clinical Ratings
May 8, 2025
Modern HealthcareSidecar Health expands alternative plan offerings to new markets
1 month ago
About Sidecar Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sidecar Health.
Salary
$125k – $140k
per year
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