Senior Manager - Business Strategy & Development
AIA(6 months ago)
About this role
The Senior Manager – Service Excellence at AIA leads strategic development of shared services to drive business growth and strengthen service capabilities across the organization. The role partners with Local Business Units and the Group Office to shape service models, commercial offerings and governance that enhance long-term value and operational performance.
Required Skills
- Service Management
- Business Development
- Commercial Modeling
- Stakeholder Engagement
- Change Management
- Continuous Improvement
- Data Analytics
- ServiceNow
- Leadership
- Customer Experience
+5 more
Qualifications
- Bachelor's Degree in Business Administration or related field
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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