Senior Manager, Client Success - LATAM

UiPath(2 months ago)

HybridFull TimeManager$125,305 - $164,252 (estimated)Sales Support

About this role

The Senior Manager, Client Success - LATAM at UiPath leads a regional team of Customer Success Managers, focusing on post-sales execution and ensuring customers in Latin America achieve adoption milestones and tangible ROI. This role involves developing success plans, monitoring account health through data-driven insights, and fostering collaboration across Sales, Product Support, and Professional Services to drive customer satisfaction and growth. Additionally, the Senior Manager is responsible for operational excellence, customer retention, and ARR expansion, while advocating for customer needs within the organization.

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Required Skills

Customer Success
Team Leadership
Post-Sales Delivery
Customer Onboarding
Adoption Strategy
Metrics Tracking
Cross-Functional Collaboration
Data-Driven Insights
Stakeholder Management
Executive Communication

+11 more

About UiPath

www.uipath.com

UiPath is a leading provider of automation software that helps organizations drive digital transformation through robotic process automation (RPA). Their platform allows businesses to automate repetitive tasks, streamline workflows, and enhance productivity by leveraging AI and machine learning capabilities. UiPath's user-friendly interface enables both IT and business users to easily create and manage automation workflows, making it a popular choice for enterprises looking to increase efficiency and reduce operational costs. Through its comprehensive suite of tools, UiPath empowers organizations to achieve greater agility and innovation in their operations.