Built Technologies
The Senior Manager, Client Success (Lender) leads the client success function at Built, overseeing strategic CSMs and managers to drive retention, adoption, and value realization for the company's real estate and construction finance platform. This role involves developing organization-wide strategies, mentoring leadership, and partnering with executive stakeholders to align client success with business growth objectives. The position requires deep expertise in SaaS or fintech client success, strong executive presence, and familiarity with lending institutions and commercial real estate finance.
Headquarters
Nashville, Tennessee, United States
Company Size
201-500 employees
Founded
2014
Built is a fintech platform that connects lenders, builders, owners, and service providers to simplify and automate capital flow across the construction and real estate lifecycle. It offers tools for construction loan and draw management, disbursements and payments, compliance and inspections, and reporting/analytics to reduce risk and speed funding. Built’s platform centralizes workflows and documentation so stakeholders can manage draws, approvals, and payments more efficiently and transparently.
This fintech unicorn just launched an AI agent to handle billions of dollars in CRE lending
Nov 6, 2025
New 12South development lands billion-dollar tech firm as first office tenant
Jul 10, 2025
U.S. Navy Highlights Breakthrough UUV Operations Using HII-Built Technologies
Jun 5, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Built Technologies.
14% below the average for this role
Built Technologies Reached More Than $200B in Total Construction Value Managed; Achieved $1.5B Valuation and Unicorn Status in 2021
Feb 7, 2022
Non-Tenure-Track Faculty (Lecturer/Teaching Professor/Professor of Practice)
University of Tennessee, Knoxville
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