ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Manager, Customer First Operations, EMEA at Okta - ApplyBlast

Senior Manager, Customer First Operations, EMEA

Okta

3 months ago

3.7 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Senior Manager, Customer First Operations, EMEA will partner with senior CX leadership to establish and govern operational standards for the Customer First organization across EMEA. The role focuses on designing and optimizing management systems, ensuring consistent execution of operating rhythms, and driving cross‑functional handoffs to support aggressive growth and improve Net Revenue Retention.

Responsibilities

Define and maintain operating rhythm for CX organization
Drive management system optimisation across KPIs, standards, and cadences
Enable cross‑functional handoffs between sales, renewals, support and success
Prepare and lead monthly and quarterly business reviews
Oversee capacity and coverage planning for priority accounts

Skills

About Okta

okta.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2009

View Profile

Okta is a cloud-based identity and access management platform that secures access for employees, customers, partners, and AI-driven systems. The Okta and Auth0 platforms provide single sign-on, adaptive multi‑factor authentication, user lifecycle and directory management, API access management, and identity governance to automate and protect authentication flows. Organizations use Okta to implement Zero Trust identity controls, integrate with thousands of apps, and deliver developer-friendly APIs and extensible customer identity solutions at scale.