Horizon Services
This role drives customer growth, retention, and recurring revenue by owning the customer lifecycle strategy and membership programs across multiple locations. The position involves developing and executing strategies for acquisition, conversion, service delivery, and win-back initiatives. It requires analyzing business data to improve customer experience, reduce churn, and optimize membership performance while partnering with various internal teams.
Headquarters
Wilmington, Delaware, United States
Company Size
501-1000 employees
Founded
1987
Horizon Services is a trusted home services company with nearly 40 years of experience providing air conditioning, heating, plumbing, and electrical services to residential customers across New Jersey, Pennsylvania, Delaware, and Maryland. They offer same-day repairs, next-day installations, and 24/7 emergency services with no extra charge for nights, weekends, or holidays. The company emphasizes on-time arrival guarantees, upfront pricing, background-checked technicians, and comprehensive warranties.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Horizon Services.
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