8am
The Sr. Manager, Customer Onboarding at 8am leads a team to ensure a successful onboarding experience for new customers transitioning to their platform. The role involves cross-functional collaboration to establish a foundation for customer success and long-term retention. It focuses on delivering excellent customer service and operational efficiency during the onboarding process.
8am is a professional business platform that simplifies operations for law firms, accounting firms, associations, and other businesses. Their integrated suite of products—including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay—covers client intake, case management, billing, secure payment processing, and compliance. With over 260,000 professionals trusting the platform, 8am helps firms streamline workflows from intake to payment so they can focus on clients and outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 8am.
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