Senior Manager, Customer Success Enablement

Restaurant365(17 hours ago)

RemoteFull TimeSenior$132,255 - $177,512 (estimated)Customer Success/Enablement

About this role

Restaurant365, a SaaS company focused on restaurant industry solutions, seeks a Senior Manager, Customer Success Enablement. The role involves designing and delivering programs to improve customer retention, expansion, and operational execution, working closely with various teams to ensure platform adoption and measurable business outcomes.

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Required Skills

Customer Success
Program Design
Gainsight
Coaching
Workflow
Metrics
SaaS
Training
Collaboration
eLearning

About Restaurant365

restaurant365.com

Restaurant365 (R365) is a cloud-based enterprise management platform built specifically for restaurants and multi‑unit foodservice operators. The software unifies accounting, inventory and procurement, operations, and workforce management (scheduling, timekeeping, payroll) into a single system to streamline workflows and improve financial controls. R365 provides real‑time reporting and integrations with POS and vendor systems so operators can optimize costs, drive labor and food margin improvements, and scale consistent operations. Headquartered in Austin, TX, the platform targets multi‑unit and enterprise restaurant groups seeking to boost efficiency and profitability.

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