NielsenIQ
The Senior Manager, Customer Success role involves building and maintaining relationships with key FMCG clients to drive retention, satisfaction, and growth. This position requires translating retail measurement and consumer panel data into actionable insights while acting as a trusted advisor to identify unmet needs and opportunities. The role focuses on elevating the customer journey, ensuring maximum value from NIQ data, and collaborating with internal teams to exceed service levels.
Headquarters
Chicago, Illinois, United States
Company Size
10001+ employees
Founded
1923
NielsenIQ (NIQ) is a global consumer intelligence and market measurement company that delivers "The Full View™" of consumer behavior. It combines retail sales, point-of-sale, e‑commerce and consumer panel data to provide comprehensive market research, category measurement and benchmarking across geographies. NIQ pairs that data with advanced analytics, predictive modeling and SaaS platforms to help CPGs, retailers and manufacturers identify growth opportunities, optimize assortment and pricing, and track performance. It also provides advisory and insights services to support innovation, media and shopper strategies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NielsenIQ.
NielsenIQ didn’t post a salary, so this is our estimate from similar listings.
31% above the average for this role