Senior Manager, Customer Support
Clariti Cloud Inc.
About this role
A Senior Manager, Customer Support at Clariti leads the support function, focusing on strategy, execution, and program leadership. The role involves team leadership, AI-powered support operations, escalation management, premium support, knowledge management, data metrics, and cross-functional partnerships.
Skills
About Clariti Cloud Inc.
claritisoftware.comClariti Cloud Inc. provides configurable, cloud-based permitting software designed for small, mid-sized, and large local governments. Its platform streamlines permit management with easy-to-manage workflows and citizen-facing tools that simplify applications, reviews, and approvals. Built for scalability and configurability, Clariti helps municipalities modernize permitting without heavy IT overhead. The company is headquartered in Dover, Delaware.
Recent company news
About Clariti Cloud Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$126k – $135k
per year