americanexpress
The Senior Manager - Digital Product Management leads product strategy and execution for AI-powered operations capabilities, transforming technology operations from reactive incident response to AI-assisted and autonomous workflows. The role involves defining product roadmaps, translating operational needs into AI-enabled capabilities, and partnering with cross-functional teams to deliver production-grade AI Ops products at enterprise scale. Success in this position requires strong customer discovery, technical fluency in AI/ML systems, and experience in product management within regulated environments.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1850
American Express (Amex) is a global financial services company that issues charge and credit cards and provides banking and payments solutions. It offers cardmember rewards and travel benefits, gift cards, personal savings accounts, business services, merchant solutions, and insurance products. Amex is known for premium customer service, rich membership benefits (points, travel perks, and protections), and tools for expense management and fraud prevention. Consumers and businesses choose American Express for its rewards-driven products, travel-focused perks, and integrated digital and merchant acceptance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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