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Senior Manager, Digital Services at Lowe's - ApplyBlast

Senior Manager, Digital Services

Lowe's

5 months ago

Mooresville, NC

Hybrid

Full Time

Senior

0 applicants

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About this role

Senior Manager, Digital Services at Lowe's owns the strategy, development, and launch of new installed services programs for assigned product categories, analyzes customer, sales, and operational data to identify high-potential services, partners with technology teams to assess feasibility, collaborates with service providers to evaluate network capacity, and develops the digital services roadmap aligned with business priorities and sales goals.

Responsibilities

Own the strategy, development, and launch of new installed services programs for assigned product categories
Analyze customer, sales, and operational data to identify services with the highest revenue, attach, and customer experience potential
Partner with Technology and Product teams to assess level of effort, sequencing, and feasibility of new services initiatives
Collaborate with service providers to evaluate network capacity, geographic coverage, and operational readiness
Develop and manage the digital services roadmap for assigned categories, aligning initiatives to business priorities and sales goals

Skills

Qualifications

8+ years of relevant experience in digital commerce, services, marketplace, or business developmentExperience developing and launching new programs or products in a digital environmentExperience partnering with technology teams to deliver digital capabilitiesExperience working with external service providers or partners5+ years of people leadership, directly or indirectly

About Lowe's

lowes.com

Headquarters

Mooresville, North Carolina, United States

Company Size

10001+ employees

Founded

1921

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Lowe's Companies, Inc. is a leading American home improvement retailer offering a broad assortment of appliances, building materials, tools, hardware, lawn & garden products, and home décor through its nationwide big-box stores and e-commerce platform. It serves both DIY homeowners and professional contractors with services such as delivery, in-store pickup, installation, and dedicated pro purchasing programs. Headquartered in Mooresville, North Carolina, and founded in 1921, Lowe's competes with other national home-improvement chains by emphasizing omnichannel shopping, supply partnerships, and installation and support services for home projects.

About Lowe's

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Listed by employer

13% below the average for this role

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