Senior Manager Digital & Technology Transformation Rooms Operations, APEC

The Senior Manager Digital & Technology Transformation Rooms Operations, APEC bridges current and future processes in Rooms Operations, guiding hotels on the deployment of new systems and business processes. This role supports the guest and associate journey to ensure a smooth transition, conducting workshops and training to prepare property teams for Day 1 operations. The position requires deep expertise in existing and new operational systems to facilitate successful technology transformation across the APEC region.