Senior Manager, Disputes Operations

Current(3 days ago)

New York, NYOnsiteFull TimeSenior$140,000 - $200,000Risk Operations

About this role

A fintech company based in NYC is hiring a Senior Manager for Disputes Operations to lead end-to-end dispute handling, drive operational improvements, and manage risk mitigation. The role involves collaboration across multiple teams, coaching staff, and ensuring regulatory compliance to protect the company's interests and enhance customer satisfaction.

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Required Skills

Regulation E
Dispute Handling
Risk Management
Operational Leadership
Team Management
Process Improvement
Fraud Operations
Customer Service
Compliance
Workflow Automation

About Current

current.com

Current is a mobile-first fintech that provides modern checking and debit accounts, kid/teen banking, and budgeting tools through an easy-to-use app. It emphasizes low or no fees (including no hidden overdraft fees), faster direct deposits, fee-free ATM access, and features to build credit while you bank. Current is a fintech—not a bank—and banking services are provided by partner banks (Choice Financial Group and Cross River Bank, both Members FDIC). Consumers choose Current for its simple app experience, family account controls, and credit-building and money-management features.

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