Senior Manager, Employee Service Center
Zillow(7 days ago)
About this role
Zillow is seeking a Senior Manager for its Employee Service Center to enhance employee service delivery, support HR processes, and drive operational excellence across a remote, growing organization. The role combines strategic leadership and hands-on management to improve processes, implement digital tools, and foster an exceptional employee experience.
Required Skills
- Workday
- ServiceNow
- Data Analysis
- Process Improvement
- Customer Service
- HR Systems
- Automation
- Project Management
- Employee Engagement
- Knowledge Base
Qualifications
- 7+ years leading HR teams
- 5+ years designing scalable processes
- Experience with Workday, ServiceNow, HRIS systems
- Building employee service centers for large organizations
- Leading organizational change
About Zillow
zillow.comThe leading real estate marketplace. Search millions of for-sale and rental listings, compare Zestimate® home values and connect with local professionals.
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