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Senior Manager, Guest Intelligence & Consumer Insights at Denny's - ApplyBlast

Senior Manager, Guest Intelligence & Consumer Insights

Denny's

3 months ago

3.1 on Glassdoor

Spartanburg, SC

Onsite

Full Time

Senior

0 applicants

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About this role

Denny's is seeking a Senior Manager to lead enterprise guest intelligence and consumer insights across the organization. This role connects guest feedback, consumer behavior, and marketplace trends to drive sharper business decisions and improve the guest experience. The position requires partnering with various departments to turn data into actionable recommendations for leaders and franchise owners.

Responsibilities

Build an enterprise view of guest and consumer intelligence across multiple data sources
Monitor food trends, consumer behavior, and competitive activity to identify market shifts
Partner with Marketing, Operations, and Franchise teams to connect insights to business priorities
Turn complex data into clear, executive-ready recommendations for strategic action
Analyze guest feedback, reviews, and surveys to improve brand relevance and guest satisfaction

Skills

About Denny's

dennys.com

Headquarters

Spartanburg, South Carolina, United States

Company Size

10001+ employees

Founded

1953

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Discover Denny's, your 24/7 All Day Breakfast Restaurant. We serve classic dishes for breakfast, lunch, and dinner. Enjoy our diverse menu any time of day!