ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
El Pollo Loco
The Senior Manager, Helpdesk Operations, is a strategic leadership role responsible for overseeing enterprise-wide helpdesk performance, implementing policies, and driving continuous improvement in support services. The role involves managing teams, developing metrics, handling escalations, and coordinating cross-functional projects to support the company's growing restaurant locations.
Headquarters
Costa Mesa, California, United States
Company Size
5001-10000 employees
Founded
1980
El Pollo Loco is a fast-casual restaurant chain known for its citrus‑marinated, fire‑grilled chicken that’s cooked slow and served fast, always cut to order. Its menu features Mexican‑inspired entrees, sides, and catering options, with online ordering and a Loco Rewards loyalty program. The brand operates primarily across the Southwestern United States, including Arizona, California, Nevada, Texas, and Utah. Marketing around the “Let’s Get Loco™” identity emphasizes fresh preparation and bold, grill‑forward flavors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for El Pollo Loco.
Right around the average for this role