commonwealthbankofaustralia.com
A Senior Manager Human Factors at CommBank leads the strategy for human performance and behavioural risk across assisted channels including branches and contact centers. This role involves conducting diagnostic assessments, simplifying frontline experiences, and partnering with senior stakeholders to integrate human factors into operational design and risk management. The position focuses on improving operational resilience, customer outcomes, and decision-making through a systems thinking approach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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commonwealthbankofaustralia.com didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role