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HCL Technologies
This role leads the governance, optimization, and continuous improvement of ITIL processes, with a strong focus on Change Management and Service Transition. The position involves driving process excellence, overseeing technology change governance, and ensuring successful delivery of production implementations. It requires establishing meaningful process metrics, defining KPIs, and developing dashboards to provide actionable insights into service performance and operational efficiency.
Headquarters
Noida Sector 16, Uttar Pradesh, India
Company Size
10001+ employees
Founded
1999
HCLTech is a global IT services and technology company with over 223,000 people in 60 countries, delivering cutting-edge AI, engineering, and cloud solutions to top enterprises. The company helps organizations turn AI into measurable business outcomes, offering services spanning AI and generative AI, cloud, cybersecurity, digital engineering, and enterprise applications. HCLTech supports enterprise modernization and digital transformation across a broad range of industries through repeatable, responsible, and scalable technology solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Technologies.
HCL Technologies didn’t post a salary, so this is our estimate from similar listings.
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