zebra
The Senior Manager: Services IT Applications leads the strategy, architecture, and delivery of next-generation customer service experiences powered by Salesforce Service Cloud and AgentForce. This role involves driving AI-first service strategies, architecting intelligent automation solutions, and ensuring scalable, secure platform outcomes aligned with business objectives. The position requires deep expertise in Salesforce ecosystems, autonomous AI agents, and enterprise-scale platform design.
Headquarters
Lincolnshire, Illinois, United States
Company Size
10001+ employees
Founded
1969
Zebra Technologies is a global provider of intelligent enterprise solutions that digitize, automate, and optimize frontline operations. The company designs and sells mobile computers, barcode scanners, industrial and desktop printers, RFID and real‑time location systems, plus software, analytics, and managed services to capture and act on business‑critical data. Zebra serves retail, healthcare, manufacturing, transportation & logistics, and other industries to improve visibility, accuracy, and productivity across the supply chain and field operations. Customers rely on Zebra for end‑to‑end data‑capture hardware combined with software and services that enable operational intelligence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for zebra.
13% above the average for this role