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© All Rights Reserved. ApplyBlast.com
Australian Financial Complaints Authority
The Senior Manager, Service Management Process at AFCA is responsible for owning, designing, implementing, governing, and continuously improving ITIL-aligned service management processes across technology teams, ensuring they are standardized, tool-enabled, and aligned with business outcomes and risk frameworks. The role involves leading process governance, tooling optimization, performance reporting, and stakeholder engagement while mentoring a team to maintain effective process ownership.
Headquarters
Melbourne, Victoria, Australia
Company Size
501-1000 employees
Founded
2018
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Australian Financial Complaints Authority.
Australian Financial Complaints Authority didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role