Senior Manager of Engineering, Production Infrastructure

Klaviyo(8 days ago)

HybridFull TimeManager$244,000 - $366,000R&D / Engineering

About this role

The Senior Manager, Production Infrastructure at Klaviyo will lead teams responsible for the company’s core platform primitives—compute runtimes, service networking/ingress, and observability—to provide a stable, cost‑disciplined foundation for product engineering. This is a hands‑on leadership role that stays close to architecture and operations, publishing opinionated defaults and measurable reliability standards to improve developer velocity and operational excellence.

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Required Skills

SRE
Kubernetes
Observability
Terraform
Helm
GitOps
CI/CD
Service Mesh
OpenTelemetry
Incident Response

+6 more

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.