Senior Manager, Operations & CX Transformation
AIA(1 month ago)
About this role
The Associate Director, Life Operations Management partners with the COO to define and execute the Life Operations strategic agenda, aligning divisional objectives with enterprise transformation and customer experience priorities. The role acts as a strategic integrator across Life Operations to drive operational excellence, digital transformation, and cost efficiency. It focuses on ensuring compliance, resilience, and sustainable value creation across Singapore and Brunei.
Required Skills
- Strategic Leadership
- Transformation
- Operations Management
- Risk Governance
- Data Analytics
- Stakeholder Management
- Change Management
- Project Leadership
- Regulatory Compliance
- Cost Management
Qualifications
- Bachelor's Degree in Business, Finance or Related Field
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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