Senior Manager, Operations - India

The Senior Manager Process Owner of Trust Reconciliations leads the reconciliation of Defined Contribution, Defined Benefit, and Cash Balance plans, ensuring accuracy in asset statements and adherence to compliance deliverables. The role involves overseeing onshore and global teams, implementing automation to improve cycle time and quality, and establishing key performance indicators for reporting. As a subject matter expert, the manager supervises department staff, manages escalated client items, and collaborates with cross-functional leaders to drive process improvements.