Senior Manager, Pension Risk Transfers Administration and Client Experience Management

The Senior Manager, Pension Risk Transfers Administration and Client Experience Management oversees the operational delivery model for the Pension Risk Transfer business, focusing on onboarding and servicing new pension clients, data management, third-party administrator oversight, and ensuring a high-quality client experience. This hands-on role involves building a new function, collaborating with external partners, and implementing robust operational and risk controls. The position requires strong vendor management, contract negotiation, and process design skills within a retirement operations environment.