Senior Manager, Pharmacy Operations - Express Scripts (Memphis, TN)

Cigna Healthcare(26 days ago)

HybridFull TimeManager$92,175 - $121,557 (estimated)Pharmacy Operations

About this role

The Sr. Manager of Pharmacy Operations oversees day-to-day processing of prescription orders for Express Scripts Pharmacy (Evernorth), leading pharmacy managers and supervisors who support technicians and pharmacists. The role is accountable for site performance metrics (accuracy, productivity, service delivery) and collaborates with cross-functional and client-facing leadership. It also supports workforce development and enterprise work streams to improve quality and efficiency.

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Required Skills

Operations Leadership
Team Leadership
Quality Assurance
Root Cause Analysis
Productivity Management
Financial Analysis
SLA Management
Coaching
Data Analytics
Communication

+3 more

Qualifications

Bachelor's Degree

About Cigna Healthcare

cignainternational.com

Cigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.

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