Senior Manager, Product Owner

The Senior Manager, Product Owner leads the Service Platform & Enablement portfolio, owning the backend layer that powers servicing across all Service applications and customer channels. This role involves setting the vision, strategy, and multi-year roadmap for the platform while managing a team of product owners to deliver consistent, reusable services. The position requires driving technology modernization, ensuring platform readiness, and championing the adoption of shared services and experience-centric APIs.