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Senior Manager, Professional Services at RingCentral - ApplyBlast

Senior Manager, Professional Services

RingCentral

2 months ago

3.5 on Glassdoor

Remote

Full Time

Senior

6 applicants

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About this role

RingCentral is seeking a Senior Manager to lead a team of Contact Center Delivery Engineers and Engineer Leads responsible for delivering CCaaS implementations to enterprise customers. The role oversees delivery quality, standardizes methodologies, and collaborates with Sales, Customer Success, Support, and Product Management to ensure successful project outcomes.

Responsibilities

Lead and develop a team of delivery engineers and engineer leads
Own and evolve standardized delivery methodology and ensure adherence
Partner with sales, customer success, support, and product management on enterprise engagements

Skills

Qualifications

Bachelor's degreePMP certificationAgile/Scrum certificationSix Sigma certificationITIL certification

About RingCentral

ringcentral.com

Headquarters

Belmont, California, United States

Company Size

5001-10000 employees

Founded

1999

View Profile

RingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.