Senior Manager Real-Time Communications

As a Senior Manager in Real-Time Communications, you will oversee operational delivery within the Transport Management Centre, ensuring accurate information flow to the public and stakeholders during incidents and planned operations. This leadership role requires managing escalation of operational issues, coordinating communication strategies, and driving service continuity in a 24/7 environment while acting as a trusted subject matter expert. You will shape organizational narratives, foster public trust, and engage stakeholders across all transport modes through effective real-time communication leadership.