Senior Manager Reliability Engineering & AIOps

United States - Genesys Cloud Services, Inc.

4 days ago

United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

A Sr. Manager, Infrastructure Reliability and AIOps Engineering is responsible for improving reliability, observability, and automated recovery across Cloud Infrastructure, Networking, Enterprise Tools, and IAM. The role leads Reliability Analysts and partners with domain teams to prevent incidents, reduce alert noise, and improve recovery performance.

Skills

Qualifications

8+ years in infrastructure operations, SRE, reliability engineering, or platform operations5+ years leading teams in an operations, reliability, or engineering environmentProven track record of designing, architecting and building reliability through AIOps/event correlation, observability, automation, and incident learningExperience building and operating alert/event management practicesWorking knowledge across cloud infrastructure concepts, enterprise networking fundamentals, enterprise tool operations, and IAM lifecycle concepts

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.