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Senior Manager Reliability Engineering & AIOps at Genesys - ApplyBlast

Senior Manager Reliability Engineering & AIOps

Genesys

6 months ago

United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

A Sr. Manager, Infrastructure Reliability and AIOps Engineering is responsible for improving reliability, observability, and automated recovery across Cloud Infrastructure, Networking, Enterprise Tools, and IAM. The role leads Reliability Analysts and partners with domain teams to prevent incidents, reduce alert noise, and improve recovery performance.

Skills

Qualifications

8+ years in infrastructure operations, SRE, reliability engineering, or platform operations5+ years leading teams in an operations, reliability, or engineering environmentProven track record of designing, architecting and building reliability through AIOps/event correlation, observability, automation, and incident learningExperience building and operating alert/event management practicesWorking knowledge across cloud infrastructure concepts, enterprise networking fundamentals, enterprise tool operations, and IAM lifecycle concepts

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.