Senior Manager, Research & User Intelligence (Card Platforms & Data)

As a Senior Manager of Research & User Intelligence within Capital One's Experience Design organization, you will co-create meaningful customer experiences by defining and executing multi-method research programs. This individual contributor role accelerates learning velocity by generating actionable insights that inform the creation of useful and usable solutions for the Card Platforms & Data product tower. You will collaborate with designers, product managers, and technologists to conduct human-centered research, manage continuous discovery programming, and synthesize quantitative and qualitative data to drive business value.