Senior Manager, Services UK & Ireland
Adtran(2 months ago)
About this role
A Senior Manager on the Services team in the UK responsible for overall service delivery management and operations for assigned markets and customers. The role leads regional Service Program Managers and Professional Services engineers, holds P/L accountability for services, and serves as the escalation point for network support, maintenance, and professional services contracts. The position focuses on ensuring customer satisfaction and financial performance across the services portfolio.
Required Skills
- Service Delivery
- Project Management
- Customer Relations
- People Leadership
- P&L Management
- Escalation Management
- Network Support
- Quality Assurance
- Communication Skills
- Organizational Skills
Qualifications
- Engineering Degree
- DBS Check
About Adtran
adtran.comAdtran is a leading global provider of open, disaggregated networking and communications solutions that enable voice, data, video and internet communications across any network infrastructure.
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