Mercer
The Senior Manager – SRE / Reliability Operations will lead reliability engineering practices across critical services, establishing and maturing SLI/SLO/SLA frameworks, error budget governance, and operational excellence. The role focuses on reducing toil through automation, enhancing observability with Datadog, and ensuring resilient, cloud‑native system design while partnering with engineering, architecture, and DevOps teams.
Mercer is a global consulting and solutions firm that redefines the world of work, reshapes retirement and investment outcomes, and unlocks real health and well-being for employees. As part of Marsh McLennan Companies, Mercer provides advisory services and products across human capital, retirement, investments, health, and benefits to organizations worldwide. The firm helps employers attract and retain talent, design retirement programs and investment strategies, and improve well-being initiatives. Mercer operates under the Mercer brand in the United States and includes affiliated entities such as Mercer PCS.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mercer.
Mercer didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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