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© All Rights Reserved. ApplyBlast.com
Shippit
This senior leadership role drives Shippit's unified customer support operation by managing offshore teams and governing an emerging Agentic AI workforce. The leader defines best practices for blended human-machine collaboration, ensuring operational rigor across metrics like CSAT, SLA, and resolution rates. They are responsible for strategy, partner governance, and feeding operational insights back into AI agent configurations.
Headquarters
Sydney, New South Wales, Australia
Company Size
51-200 employees
Founded
2014
Shippit is Australia's leading multi-carrier shipping & delivery management software for large retailers, fleet managers, and ecommerce teams. Optimise freight costs, fulfilment, and dispatch to 100+ carriers and your own fleet in one enterprise-grade platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shippit.
Shippit didn’t post a salary, so this is our estimate from similar listings.
183% above the average for this role