Senior Manager, Visitor Services

Lucas Museum of Narrative Art(4 days ago)

Los Angeles, CAOnsiteFull TimeSenior$60,000 - $85,000Visitor Services

About this role

The Lucas Museum of Narrative Art is seeking a Senior Manager of Visitor Services to ensure excellent daily operations and an enriching experience for visitors. The role involves managing staff, overseeing customer service standards, and supporting the growth of the museum through strategic initiatives.

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Required Skills

Customer Service
Staff Management
Ticketing
Operations
Training
CRM
POS Systems
Visitor Experience
Team Leadership
Data Analysis

Qualifications

5+ years management experience
Experience in hospitality or attractions
Staff scheduling expertise
Diversity, Equity, Inclusion experience
POS and ticketing software

About Lucas Museum of Narrative Art

lucasmuseum.org

The Lucas Museum of Narrative Art, founded by filmmaker George Lucas and Mellody Hobson, is a public museum dedicated to collecting, preserving, and celebrating visual storytelling across media — including painting, photography, sculpture, illustration, comic art, performance, and film/video. Slated to open September 22, 2026, the museum will present rotating exhibitions, public programs, events, and educational initiatives that engage diverse audiences and support research and archives. Its mission emphasizes the power of narrative art to connect cultures, document history, and inspire creators and the public.

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