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Senior Manager, Workforce Management at Devoted Health - ApplyBlast

Senior Manager, Workforce Management

Devoted Health

1 day ago

3.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Manager, Workforce Management leads the development and optimization of workforce planning and operations to ensure clinical teams are properly staffed for world-class service. This role involves building workforce management systems from the ground up, translating strategic goals into operational workflows, and owning forecasting and capacity planning. The position requires a data-driven leader who monitors real-time performance, drives daily operations, and partners cross-functionally to align staffing with budget and care delivery needs.

Responsibilities

Design and implement workforce management systems and processes
Forecast demand and build staffing models to align resources
Monitor intraday performance and make real-time operational adjustments

Skills

About Devoted Health

devoted.com

Headquarters

Waltham, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2017

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Devoted Health is a U.S.-based Medicare Advantage provider offering plans with comprehensive benefits. Plans include prescription drug coverage, dental and vision care, over-the-counter allowances, and hearing services, along with tools to find doctors and manage benefits. The company emphasizes patient navigation and a U.S.-based service team to help members understand and use their benefits.